Terms of Service

1. Scope of Services

We provide custom software design, development, consulting, and related technology services tailored to client requirements. Specific project scope, timelines, deliverables, and fees will be defined in a separate written agreement or proposal for each engagement.

2. Payment Terms

Unless otherwise agreed in writing, invoices are payable within thirty (30) calendar days from the date of issuance. Payments must be made in euros (€) unless otherwise stated. In accordance with Spanish Law 3/2004 (Combating Late Payment in Commercial Transactions), overdue payments may incur statutory interest charges and recovery costs. Services may be suspended in case of non-payment.

3. Refund Policy

Due to the custom nature of our software development services, all payments are generally non-refundable once work has commenced. If you believe you are entitled to a refund, please contact us within 14 calendar days of payment to discuss your concerns. Refunds, if any, will be at our sole discretion and based on the circumstances of the project.

4. Intellectual Property

Unless otherwise specified in writing, all source code, designs, documentation, and related materials created by us remain our intellectual property until full payment is received. Upon full payment, you receive a non-exclusive, non-transferable license to use the deliverables for the agreed purposes. Any third-party components will be subject to their respective licenses.

5. Data Protection & Privacy

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Data Protection and Digital Rights. By using our Services, you consent to the collection, processing, and storage of personal data as described in our Privacy Policy. You have the right to access, rectify, delete, and port your data, as well as to object to or limit processing, by contacting us at the email provided below.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This obligation will survive the termination or expiration of the Services.

7. Limitation of Liability

To the maximum extent permitted by Spanish law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Services. Our total liability for any claim is limited to the total amount paid by you for the Services giving rise to the claim. Nothing in these Terms limits liability for death, personal injury, fraud, or other liability that cannot be excluded under applicable law.

8. Termination

Either party may terminate a project or engagement by providing written notice. Upon termination, you must pay for all work completed up to the effective date of termination. Certain obligations, such as confidentiality and intellectual property provisions, will remain in effect after termination.

9. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of law principles.

If you are a resident of the European Union or access our Services from within the EU, you may also benefit from mandatory consumer protection and data protection laws of your country of residence. Where such laws apply, they will take precedence over any conflicting provision in these Terms.

For disputes involving EU consumers, the competent courts of Barcelona, Spain, shall have non-exclusive jurisdiction, unless otherwise required by applicable law. For all other disputes, the courts located in the State of Wyoming, USA, shall have exclusive jurisdiction.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in law or our business practices. We will notify you of any material changes by updating the “Effective Date” at the top of this page and, where appropriate, by direct notice.

11. Contact Us

If you have any questions about these Terms or wish to exercise your legal rights under GDPR, you can contact us at:

• Email: info@innoartis.com